Maintenance and Operations Planning
Public agencies are tasked to manage myriad types of public recreation facilities and spaces. The need for data-driven decision-making has never been more critical. We specialize in assisting agencies with overall maintenance and operations planning by analyzing asset lifecycles and costing, work orders (if available), maintenance projections for new and/or renovated parks and facilities, staffing (levels, type, and costs), and maintenance standards identification or creation.
Internal staff capacity, organizational alignment, and culture are three critical factors that influence an agency’s ability to deliver facilities, amenities, programs, and services. Although public services are outward-facing products, they depend upon effective inward-facing processes. We will work with you to identify and analyze the explicit and implicit influences on your agency’s ability to fulfill its vision and mission and provide concrete recommendations to functionally align your agency. We also specialize in analyzing the business performance of public agencies. Customized performance measures are created that allow organizations to utilize both a formative (ongoing/in progress) and summative (concluding) evaluation process for operations, programming, and management.